By Mike Brooks, www.MrInsideSales.com
We all know the importance of building rapport over the phone. Let’s face it, people tend to do business with people they like, know or trust. What you may not know, though, is that talking about the latest sports scores or schmoozing about vacation spots is not an effective way to build [...]
By Mike Brooks, www.MrInsideSales.com
I consult with a lot of business owners, and I hear a common complaint:
“The sales team isn’t making their revenue numbers and my sales manager doesn’t seem to know what to do to get them to improve. What should I do?”
After reviewing their sales processes, their training program, sales scripts, etc., I [...]
